Quick Reference Guide (QRG) – Hairdresser
I created a Quick Reference Guide (QRG) according to a Brand Standards Guide and a Style Guide. The QRG is for a hairdresser in a salon. The guide consists of figures, steps to follow, how to do hair analysis, and guidance on creating the look and feel of the salon.

Checklist – Hairdresser
I created a checklist according to a Brand Standards Guide and a Style Guide. The checklist is for a hairdresser in a salon. It includes the items to check, an area for comments, and notes for the team members.

FAQs – Booking an appointment
I created a Frequently Asked Questions (FAQ) document. For this project, I worked with team members to plan and prioritize. I also researched online, read company documentation of client questions that came through various channels, and followed standards and policies currently in place.

QRG – Training Strategy using the ADDIE model
I created this Training Strategy document using the ADDIE model. It’s helpful to have when thinking about the different elements and processes that go into planning a training. This QRG was created using Canva.